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How does an IT ticketing system work? | #ticketing management software solutions

How does an IT ticketing system work?

All end-user concerns from various sources are converted into tickets via an IT support desk ticketing system or a ticketing management software solutions. As support staff members strive to resolve the issue, the system monitors the progress of each ticket. A ticket logs all contacts with

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voice bot customer service

voice bot customer service is one of the most crucial parts of any call center but still, there are some companies that are not using it. And that’s the reason behind their call-center issues and mismanagement. Along with that, they don’t know the potential of voice bots that’s why they don’t use them.

https://sansoftwares.com/ivr-v....oice-bot-customer-se

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